MeetInPlane.com
PL EN DE

Terms of service

Last updated: 2026-07-06

§ 1. Definitions

  1. Service Provider – DjWeb Damian Jóźwiak, ul. Bolesława Limanowskiego 107/21, 91-334 Łódź, Poland, Tax ID (NIP): 7262640201, REGON: 368000615.
  2. Website – the website operated by the Service Provider at meetinplane.com, including all its language versions and subpages.
  3. User – any natural person, legal person or organisational unit without legal personality but with legal capacity granted by law, using the Website or the Electronic Services.
  4. Consumer – a natural person performing a legal act with an entrepreneur that is not directly related to their business or professional activity.
  5. Electronic Service – a service provided electronically by the Service Provider to the User via the Website.
  6. Waitlist – a free Electronic Service consisting in accepting the User's e-mail address in order to notify them about the launch of the MeetInPlane application and to provide related early-access offers.
  7. Terms – these terms of service of the Website.
  8. Contact Point – the address enabling direct contact between the User and the Service Provider, and between the Service Provider and European Union bodies: kontakt@meetinplane.com.

§ 2. General provisions

  1. The Terms define the types and scope of Electronic Services provided via the Website, the conditions of their provision, the conditions for concluding and terminating contracts for the provision of electronic services, and the complaint procedure.
  2. Every User is obliged to comply with the Terms from the moment they take steps to use the Website.
  3. In matters not regulated by the Terms, the generally applicable provisions of Polish law shall apply, in particular:
    1. the Act on Providing Services by Electronic Means of 18 July 2002,
    2. the Consumer Rights Act of 30 May 2014,
    3. the Civil Code Act of 23 April 1964,
    4. Regulation (EU) 2022/2065 of the European Parliament and of the Council (Digital Services Act).
  4. The Service Provider has designated an electronic Contact Point intended for direct communication with the authorities of Member States, the European Commission and the Digital Services Board: kontakt@meetinplane.com. The same Contact Point may be used by Users for direct and swift communication with the Service Provider. Communication may be conducted in Polish or English.
  5. The rules for processing personal data are set out in a separate Privacy Policy.

§ 3. Types and scope of Electronic Services

  1. The Service Provider enables the use of the following Electronic Services via the Website:
    1. browsing the Website content, including blog articles,
    2. joining the Waitlist,
    3. checking interest in a flight route (the "check your route" form),
    4. participating in the referral programme linked to the Waitlist.
  2. All Electronic Services are provided free of charge.
  3. The Website is an announcement of the MeetInPlane application. The application features described on the Website (including the Premium plan) constitute an announcement and are not an offer within the meaning of the Civil Code; the rules for using the application, including any paid services, will be set out in separate terms before it is made available.
  4. The benefits announced as part of the Waitlist (including early access, a discount or free access to the Premium plan for the first registered persons and for successful referrals) will be specified in the application's terms; the Service Provider undertakes to honour them towards persons registered on the Waitlist at the moment of the application launch.

§ 4. Conditions of service provision

  1. Technical requirements necessary to use the Website:
    1. a computer or mobile device with Internet access,
    2. a web browser supporting cookies and JavaScript,
    3. for joining the Waitlist – an active e-mail address.
  2. The User is obliged to:
    1. use the Website in a manner consistent with the law and good practice, respecting personal rights and intellectual property rights of third parties,
    2. provide data consistent with the facts, in particular their own e-mail address,
    3. refrain from providing unlawful content and from actions disrupting the functioning of the Website (including automated, mass submission of forms).

§ 5. Conclusion and termination of the service contract

  1. The contract for the Electronic Service consisting in browsing the Website content is concluded upon entering the Website and terminated upon leaving it.
  2. The Waitlist service contract is concluded upon submitting the sign-up form together with consent to the processing of the e-mail address, and is concluded for a fixed term – until the application launches and the notification is sent, or until the User resigns, whichever comes first.
  3. The User may terminate the Waitlist service contract at any time and without giving a reason by clicking the data deletion link contained in every e-mail from the Service Provider, or by sending a request to the Contact Point. Termination results in the immediate and permanent deletion of the User's data.
  4. The Service Provider may cease providing the Waitlist service to a User who violates § 4(2) of the Terms.

§ 6. Complaints

  1. Complaints related to the provision of Electronic Services may be submitted by e-mail to kontakt@meetinplane.com or in writing to the Service Provider's address indicated in § 1(1) of the Terms.
  2. The complaint should contain as much information and circumstances regarding its subject as possible, in particular the type and date of the irregularity and contact details.
  3. The Service Provider will respond to the User's request without undue delay, no later than within 14 days of the complaint being submitted.
  4. In the case of a complaint by a User who is a Consumer, failure to consider the complaint within 14 days of its submission is tantamount to accepting it.
  5. The response to the complaint is provided via the communication channel indicated by the User in the complaint.

§ 7. Reporting unlawful content

  1. Users have the right to report to the Service Provider any content noticed on the Website that is illegal or violates the Terms, via the Contact Point.
  2. The Service Provider examines each report with due diligence, objectively and non-arbitrarily, within 30 days of its receipt, and informs the reporting person of the decision taken together with its justification.
  3. An appeal against the Service Provider's decision may be lodged within 14 days of its receipt; the Service Provider examines the appeal within 14 days.

§ 8. Intellectual property

  1. All content published on the Website, including the logo, texts, graphics and layout of the Website, is protected by copyright and is the property of the Service Provider.
  2. Any use by anyone, without the express written consent of the Service Provider, of any of the elements making up the content of the Website constitutes an infringement of the Service Provider's copyright and results in civil and criminal liability.

§ 9. Liability

  1. The Service Provider exercises due diligence to ensure that the Website operates continuously and without errors; however, it reserves the possibility of temporary interruptions in the operation of the Website related to maintenance or modernisation works.
  2. The Website is of an informational nature (product announcement); the Service Provider does not guarantee a specific launch date of the MeetInPlane application or the final shape of the announced features.
  3. The provisions of the Terms do not exclude or limit any rights of Consumers to which they are entitled under mandatory provisions of law.

§ 10. Final provisions

  1. Contracts concluded via the Website are concluded in accordance with Polish law. The choice of Polish law does not deprive the Consumer of the protection resulting from mandatory provisions of the law of the country of their habitual residence.
  2. If any part of the Terms is inconsistent with applicable law, the relevant provisions of Polish law shall apply in place of the challenged provision.
  3. Any disputes between the Service Provider and Users will be resolved first through negotiations, with the intention of settling the dispute amicably. If this is not possible, disputes will be resolved by the competent common court; disputes with Consumers – in accordance with the provisions of the Code of Civil Procedure.
  4. A Consumer may use out-of-court methods of handling complaints and pursuing claims, in particular mediation or the assistance of a district (municipal) consumer ombudsman or a social organisation whose statutory tasks include consumer protection. Detailed information is available at www.uokik.gov.pl.
  5. The Service Provider reserves the right to amend the Terms for important reasons, in particular in connection with the launch of the MeetInPlane application or changes in the law. Users registered on the Waitlist will be informed of any significant change to the Terms by e-mail.

← Back to homepage